Lean thinking is a widely adopted customer-facing
improvement approach that can greatly simplify processes and improve
performance in both manufacturing and service organizations. Effectively
applying Lean principles and tools can significantly improve productivity and
reduce waste and associated costs. At the same time, these tools drive an
improvement in customer service and satisfaction levels.
This intensive two-day program gives participants a
practical, hands-on, learning-by-doing experience applying Lean methodologies
in a simulated environment. Participants will develop basic skills in how to
use Lean tools to achieve continuous improvement.