Harold Robinson & Associates

Operations Management Specialists

Root Cause Analysis, Maintenance Management, Risk and Reliability Engineering, Lean Manufacturing, Work Study

About Harold Robinson

Harold is an experienced Management Consultant specialising in Operations, with emphasis on Root Cause Analysis, Maintenance Management and Lean Manufacturing. He is a qualified engineer with a BSc Mechanical Engineering and an MBA from Wits.

He has been consulting and training for over 35 years, working with a variety of prestigious clients including large manufacturers, academic institutions and development organisations. His focus has however, been in manufacturing and engineering organisations, and he has managed factories with products varying from lifts and electric cables to sweets. His objective is to help people enjoy their work by using logic and creativity to improve the way they do things.

  • "Harold's training has been very practical and delegates have derived substantial benefit from it. We will continue to use him for further training and I recommend him strongly for any training in your company."

    Kevin Kruger - Technical Director, DRDGOLD ERGO

  • "Harold's training was well structured and effectively delivered."

    Zunaid Alli - Head of Operations, AMKA PRODUCTS

  • "Delegates have learnt substantially from Harold's training and are applying the principles and techniques taught."

    Johan Bisschoff - General Manager Engineering, AFRIMAT

  • "Harold Robinson has a genuine love for what he does. I found his courses to be thorough, insightful and relevant."

    Michael Mullineux - Junior Engineer, AFRIMAT

  • "Delegates enjoyed Harold's relaxed style of presentation that encouraged active participation."

    Andries van Heerden - CEO, AFRIMAT

  • "Harold is able to work with people at all levels, the advice he gives is well thought out and considered. I strongly recommend him for any consulting assignment."

    Mark Veness - Production Director, EDDELS SHOES (Pty) Ltd

  • "One of the highlights of his in-company training was the inclusion of problems that delegates brought from the plants - it really helped them understand the principles and techniques."

    Mathura Brijlall - Group Risk Manager, NPC CIMPOR

  • "I would like to offer my thanks for the professional way in which you conducted the training. The courses not only met but exceeded our expectations."

    Christo Booysens - Superintendent Planning, ASSMANG LTD

  • "I would not hesitate to recommend this course to any company looking to improve their problem solving ability."

    Zaheed Yacoob - SHEQ Manager, MONDIPAK PINETOWN

  • "We believe that you met the course objectives as well as our expectations."

    Samah Elsadig Awad - Training & Development Manager, SAYGA FOOD INDUSTRIES

  • "Harold's training and coaching reviews have been most beneficial to us. He communicates well with everybody in the Company and we appreciate his practical approach."

    Mike Bowley - Manager, SASKO BAKERIES

  • "In all his dealings, Harold's advice has been sound. He is able to communicate at all levels in the company, and his training has been extremely well received."

    Kylie Griffin - HR Manager (MDWT Champion), PFK ELECTRONICS



Continuous Improvement with Root Cause Analysis

Root Cause Analysis is a wonderful technique to eliminate long-standing problems in your business. Achieve a sustained problem-solving culture through a step by step implementation. Assistance will be provided in the design of a problem-solving structure, the training of people and the coaching of teams.

Maintenance and Reliability Management

Increase your equipment uptime and reduce maintenance costs by developing effective maintenance practices. Use the latest reliability engineering techniques combined with world-class maintenance to achieve enormous improvement gains. Professional on-site consulting and training services or a combination of both are available.

Operations Management Consulting

Business Process improvement, Production Management, Inventory Management, Supply Chain Management and World Class Manufacturing techniques adapted and applied to your business.

Work Study

Use work measurement, method study and activity sampling techniques to analyse what your staff are doing. This will facilitate improved productivity and manpower planning. Ever wonder what the people in indirect or overhead departments such as finance, design, planning, marketing and human resources actually do? Through the analysis of work volumes and business processes you will get to know what they are doing, and what changes need to be made to ensure that their efforts are directed at the objectives of the business.

Lean Manufacturing

Just-in-time techniques are used to eliminate waste from your manufacturing processes and enable you to offer your customers better quality and more reliable lead times. You will also improve your profit margins. Your staff will learn how to identify waste and non-value added activities, and apply lean manufacturing techniques such as creating flow, pull production and visual management.


Use Harold’s practical training to get people to learn principles and techniques that can be used immediately and are directly applicable to their workplace. All the training is accompanied by practical examples with case studies and problems from your organisation to demonstrate the application of the material.

Training courses are adapted for your company. Harold also provides follow-up coaching and facilitation after the training course has been completed. 

Root Cause Analysis

Apply root cause analysis and problem solving techniques to reduce and eliminate chronic problems that are thwarting your organisation’s efforts at achieving sustained improvements and profitability. During this two-day course, participants will learn to target their problem solving actions so that their efforts are more profound and far-reaching and will implement lasting solutions to the problems. Read more...

Maintenance and Reliability Analysis for Industrial Equipment *** NEW COURSE

Become expert at managing your assets more cost effectively through using a combination of statistical and engineering maintenance techniques to predict performance and manage it better. The course duration is three days and covers state-of-the-art reliability engineering principles to improve your overall asset performance. Read more...

Maintenance Planning and Scheduling

Get more out of your maintenance workforce and contractors through the application of best maintenance practice, and planning and scheduling techniques. This four-day course takes the delegate from a basic understanding of equipment failure and maintenance strategies, to detailed planning and scheduling of the maintenance tasks required. Read more...

Essential Maintenance Management

Essential Maintenance Management concentrates on fundamental principles of maintenance management, such as failure behaviour and maintenance tactics and tasks. The course duration is two days, during which time delegates will learn how the organisation can move from a reactive maintenance environment to a proactive one. Read more...

Lean manufacturing

Improve the profitability of your organisation by eliminating wasteful practices through the application of tested lean techniques such as lead-time and work-in-process reduction and pull production. Over two days, participants will apply the learning by analysing their own workplace and implementing improvements. Read more...

Public courses at Ergo Business Development Academy (EBDA)

We are now running our public RCA and Maintenance Management courses through Ergo Business Development Academy (EBDA). For more information Read more...


Need someone to reinforce or introduce Root Cause Analysis, Reliability Engineering or Lean Manufacturing? Whether it is for a conference or an in-company meeting we will deliver a presentation to fit your agenda. 

These presentations can be customised in terms of subject, content and duration to fit your requirements. For more information or to arrange a presentation please contact Carol on 27 82 873 9996 / carol@haroldrobinson.co.za.


Business catastrophes seldom happen without warning; in most cases the cracks were evident, but were either ignored or not observed. Read more...


Routine meetings at all levels of business are often treated with disdain, not taken seriously and even abandoned. Read more...


Better machine reliability is not a matter of luck; it is in the main dependent on how you operate and maintain the machine. Read more...


“Insightful and a strong value added, all businesses should go through this.” Read more...

Contact Us


  +27 82 443 5866 - Harold

  +27 82 873 9996 - Carol

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